Return & Refund Policy

At Yannasyi, every piece is carefully selected and prepared to meet our highest quality standards. We accept returns exclusively for items that arrive damaged or defective.

• A clear, uninterrupted unboxing video is required as proof of damage or defect.
• Please contact us within 3 days of receiving your order.
• Items must remain unused, unworn, unwashed, and in their original condition, with all original packaging and tags intact.
• Returns submitted without valid video evidence may not be accepted.
• Once the returned item has been carefully inspected and approved by Yannasyi, your refund will be processed accordingly.
• Customers are responsible for providing accurate order and contact information when placing an order.
• Refunds will be issued using the original payment method whenever possible.
• Shipping fees are non-refundable unless the item was sent incorrectly or arrived damaged or defective.
• If an item is approved for return, Yannasyi will provide further instructions regarding the return process.
• Refund processing times may vary depending on your payment provider or financial institution.
• Items that show signs of use, wear, washing, alteration, or damage caused after delivery may not qualify for a refund.
• If your order arrives damaged, please retain the original packaging until your claim has been reviewed.
• Yannasyi reserves the right to refuse returns that do not meet the requirements outlined in this policy.